Designed to better reflect the community’s focus, The Glenview recently unveiled new vision and mission statements. A special committee was formed early in 2019 to explore the change and work with The Glenview’s Board of Directors. Unlike other communities, The Glenview’s Board of Directors is comprised of residents. Therefore, the change comes directly from the residents themselves.
“Our previous statements were outdated. The new ones give us the tools we need to continue our success,” explained Patrick Noonan, Executive Director for The Glenview.
A Meaningful and Measurable Difference
“Our vision statement describes where we want to go and how we define ourselves. Our new vision states that we want to make a ‘meaningful and measurable difference in the lives of those we serve.’ For us, that means things like expanding the types of services we offer, improving residents’ health, reducing falls, and ensuring resident satisfaction through surveys.”
According to Noonan, the mission statement explains what is important to staff and residents of The Glenview and what is expected of everyone when making decisions.
“The new mission statement shows that we’re looking to enhance residents’ quality of life and peace of mind by promoting what’s important to them — wellness, healthy aging, and lifelong learning,” said Noonan.
A Mission and Vision in Focus
The new vision and mission statements are read at staff meetings every day, are prominently displayed in all directors’ offices, and are printed on wallet-sized cards for easy reference.
“In short, the new vision and mission statements keep residents at the heart of everything we do in a measurable way,” said Noonan.
The vision and mission statements for The Glenview are as follows:
To be the premier senior lifestyle community in Southwest Florida making a meaningful and measurable difference in the lives of those we serve through our dedication, graciousness, compassion, integrity, and quality of care.
We are dedicated to enhancing the quality of life and peace of mind of our residents by providing exceptional personal service and promoting wellness, healthy aging, and lifelong learning. We will conduct ourselves with unmatched dedication, graciousness, compassion, and integrity.
As a testament to this commitment to success, The Glenview was highlighted in the 2020 edition of Profiles of Distinction. This annual publication shines a spotlight on industry leaders and visionaries, and The Glenview is honored to be included. The full profile can be read here.